Refund policy
We want you to love what you receive. Here’s what you need to know:
Timeframe
• Customers may request an exchange or return here within 2 days from the date the order is received.
• Any request made after 2 days from the delivery date will not be accepted.
Conditions
• Items must be unused and unwashed
• Returned in their original condition with all tags and packaging intact
Shipping
• Exchange shipping fees vary depending on the location
• In the case of a return, both the original delivery fee and return shipping cost will be deducted from your refund
Upon Delivery
• Opening your package in front of the delivery representative is not permitted
• Partial order acceptance is not available
Sale Items
• All discounted items are final sale
• Exchanges only, subject to the conditions above
• Exchange shipping fees apply
Online Payments
• Refunds are processed to the original payment method
• Timing depends on your bank
• Any applicable gateway fees may be deducted